Contact
We read every email.
Support for Kindlesuite runs out of a single inbox. There is no ticket system, no bots — write in plain English and we will reply, usually within two business days.
Email support
hello@kindlesuite.app
What to write about
Delivery issues
A conversion failed, an article extracted poorly, or your Kindle did not receive the email.
Billing & credits
Refund requests, missing credits after payment, or duplicate charges.
Account & privacy
Account access problems, privacy or data-export requests, deletion.
Everything else
Feedback, bug reports, integration ideas, press, or partnership inquiries.
Before you write
- For billing or refund questions, please skim the Refund Policy — it covers most cases in one paragraph.
- For privacy or data-export requests, see the Privacy Policy and email us from the address linked to your account so we can verify ownership.
- For conversion bugs, including the source URL and a one-line description of what went wrong helps us debug an order of magnitude faster.